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We are searching for a polite and professional Customer Service Call Center Agent to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. The ideal candidate loves talking to people and proactively solving issues. As a Customer Service Representative, you will listen our customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response, in summary you will be responsible for converting customers into passionate evangelists!
Responsibilities
- Communicate with customers via phone
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Excellent phone etiquette
- English (B2)
- Basic understanding of call center KPIs: AHT, Service Level
- Problem-solving skills
- Detail-oriented
- Extraordinary team player
- Global mindset and ability to work across multiple cultures
- Excellent verbal, written, and interpersonal skills
Tipo de puesto: Por contrato
Duración del contrato: 3 meses
Salario: A partir de $1.230.000 al mes
Educación:
- Bachillerato trunco o en curso (Deseable)
Idioma:
- Englsih (Obligatorio)
Disponibilidad de turnos:
- Turno diurno (Deseable)
- Turno nocturno (Deseable)
Fecha límite para postularse: 24/09/2023
